This Program is Offered Free to All municipal, city and social services agency employees

Due to the Generosity of

&

World Class Service...

Builds World Class Communities

with Ian Hill

Canada's Foremost Advocate of Those in Public Service

His visit has changed our community forever. - Mr. Allen, Municipal Leader

June 9, 2006 from 2:00pm - 5:00pm

The University of Ontario Institute of Technology

2000 Simcoe St. N.  - Oshawa Room UA1350

This Program is Offered Free to All municipal, city and social services agency employees

To register, call 905-668-4113 ext 2842

Participants will learn strategies for providing world class service and how it builds world class communities including...

• Mastering the power of change
• Keys to the above and beyond service mindset
• How to build strong teams through trust
• Making continuous improvement a reality
• Preparing all-out recovery strategies

and leave with a work packet filled with practical information and exercises to use immediately.

Ian Hill doesn’t just talk the talk, he walks the walk. From his humble beginnings as an adopted at-risk youth, to running a multi-million dollar operation with 1,000 employees, spearheading first-of-their-kind schools, launching a philanthropic fund for homeless youth or initiating an outreach project to Africa, he has been recognized for being a catalyst for positive change throughout North America.

This seminar is part of the Let Them be Kids National Initiative proudly brought to you by The Emmanuel Foundation, The Changing Point, Canada, Little Tikes, the Canadian Parks and Recreation Association and the Niagara College Centre for Community Leadership.